San Diego, CA, /PRNewswire-iReach/ — Staff Smart, Inc. (“Staff Smart”), a national IT/technical staffing, recruitment, and talent management agency, announced today they have won Inavero’s Best of Staffing® Talent Award for providing superior service to job seekers. Presented in partnership with CareerBuilder, Inavero’s Best of Staffing Talent winners have proven to be industry leaders in service quality based completely on ratings provided by the permanent and temporary employees they’ve helped find jobs.
“Staffing firms are giving top companies a competitive advantage as they search for talent in North America,” said Inavero’s CEO Eric Gregg. “The 2017 Best of Staffing winners have achieved exceptionally high levels of satisfaction and I’m proud to feature them on BestofStaffing.com.”
To benchmark their surveys, Inavero employs a Net Promoter Score (NPS) index to measure the willingness of customers to recommend a company’s products or services to others. Specializing in IT/technical staffing, Staff Smart received satisfaction scores of 9 or 10 out of 10 from 100% of their placed job candidates, significantly higher than the industry’s average of 47%.
“We’re very honored to be recognized as a Best of Staffing winner for the second year in a row,” said Staff Smart President and CEO Christine Hoffman-Hicks. “Every day, we represent clients who run some of the most innovative businesses around. With that in mind, we set out to create a candidate experience that’s an extension of the employer brand. Receiving such high evaluations from job seekers we’ve placed is an achievement we share with our clients.” Hoffman-Hicks has spent the last eighteen years of her career as a global top biller, business executive, and leader in the staffing industry. She was recently appointed the chairman of the American Staffing Association engineering, IT, and scientific section policy council. ASA is the voice of the U.S. staffing, recruiting, and workforce solutions industry.
As part of the Best of Staffing survey, placed candidates left comments and feedback on the agency, which included:
“As a consultant, I have been dealing with a variety of staffing agencies throughout my career. I have been engaging with Staff Smart in the last few years and my experience with them has been always pleasant and professional.”
“Staff Smart has helped me identify job opportunities specifically based on my professional interests and skillset, and they helped walk me through the interview and hiring process efficiently. They have demonstrated great professional and industry knowledge. Staff Smart is a great partner to have in the recruiting world.”
“In today’s candidate-driven market, it’s crucial that applicants receive a high-quality experience from their first contact, and that often begins with us,” said Julian Hicks, CFO/CTO of Staff Smart, who has a background in data center, infrastructure and commercial outsourcing that spans 30 years. “The Best of Staffing Talent Award tells the story of how we’re achieving our growth. We’re scaling at over 30% every year, and doing so in a manner that continues to value people. For some agencies, that’s the first thing to go. Christine and I set out to create a staffing agency that wouldn’t compromise the candidate’s needs. It works for us, and more importantly, it works for people’s careers.”
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About Staff Smart, Inc.
Staff Smart, Inc., a national IT staffing and recruitment agency, was founded in 2007 by industry veteran Christine Hoffman-Hicks. The on-demand talent solution suite which ranges from consulting, contract to hire to direct hire, is the trusted partner of IT/technical professionals and businesses whose common goal is opportunity and innovation within a flexible framework. Staff Smart delivers a hiring process that places technical acumen front and center by employing IT professionals to do the recruiting. Staff Smart workforce strategies are deployed nationally across diverse industries including Fortune 500, startups and government agencies. The San Diego, CA-headquartered company is a certified WBENC women-owned platinum supplier as well as an SBA 8(a) certified business, earning recognition from Inc. 5000, Inavero’s Best of Staffing Talent Award, and San Diego Business Journal Fastest Growing Private Companies.
Inavero administers more staffing agency client and talent satisfaction surveys than any other firm in the world. Inavero’s team reports on over 1.2 million satisfaction surveys from staffing agency clients and talent each year, and the company serves as the American Staffing Association’s exclusive service quality partner.
About Inavero’s Best of Staffing
Inavero’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based completely on the ratings given to them by their clients and job candidates. Award winners are showcased by city and area of expertise on BestofStaffing.com – an online resource for hiring professionals and job seekers to find the best staffing agencies to call when they are in need.
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